All Systems Operational

About This Site

Welcome to the Hotel Link status page. Here, you can find real-time updates on the performance and availability of our services, including the booking engine, channel manager, front desk, and other key features. If there are any ongoing issues or scheduled maintenance, we will keep you informed here.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.61 % uptime
Today
Hotel Website Operational
90 days ago
100.0 % uptime
Today
Booking Widget Operational
90 days ago
100.0 % uptime
Today
Channel Distribution Operational
90 days ago
99.61 % uptime
Today
Extranet Operational
90 days ago
100.0 % uptime
Today
Sendgrid Email Service Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 2, 2026

No incidents reported today.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Booking.com – Outage affecting Reservations API service
Resolved - We are notifying you of a recent, high-priority outage that temporarily disrupted communication on the Booking.com Reservations API. This issue has now been fully resolved.

Incident timeframe:
Start time: 21 May 2026, 10:35:24 AM UTC
End time: 21 May 2026, 02:28:59 PM UTC
Status: Resolved

Impact level:
- High
- Reservation communication through the Booking.com API was disrupted during the outage.
- As an immediate mitigation, Booking.com applied a global hold to prevent reservation timeouts, and this hold will be lifted once the issue is resolved.

Action required: Partners are advised to review and retry any failed reservation requests during the affected timeframe.

All services are now operating normally and reservations are being communicated as expected. Booking.com will continue monitoring the system and take additional actions to mitigate any impact.

Thank you for your understanding.
May 22, 02:32 UTC
May 21, 2026

No incidents reported.

May 20, 2026
Airbnb – Elevated 500 Errors on Reservations API
Resolved - We would like to inform you about a technical issue from Airbnb causing 500 Errors on Reservations API has been resolved.

Incident timeframe:
- Start time: 2026-05-19 9:30 AM (GMT+7)
- End time: 2026-05-20 1:47 AM (GMT+7)
- Status: Resolved

Impact level:
- High
- Some requests to get confirmation codes may return 500 Errors.
- A fix has been deployed.

Action required: Partners should retry failed requests in the meantime to ensure successful processing.

For further assistance, partners can contact Airbnb via the Support Portal.

Thank you for your understanding.
May 20, 08:39 UTC
Monitoring - We would like to inform you about a technical issue from Airbnb causing 500 Errors on Reservations API has been investigated and being monitored.

Incident timeframe:
- Start time: 2026-05-19 9:30 (GMT+7)
- End time: 2026-05-19 13:32 (GMT+7)
- Status: Monitoring

Impact level:
- High
- Some requests to get confirmation codes may return 500 Errors.
- A fix has been deployed and the system is currently being monitored.

Action required: Partners should retry failed requests in the meantime to ensure successful processing.

For further assistance, partners can contact Airbnb via the Support Portal.

Thank you for your understanding.
May 19, 10:04 UTC
May 19, 2026
← Incident History Powered by Atlassian Statuspage