All Systems Operational

About This Site

Welcome to the Hotel Link status page. Here, you can find real-time updates on the performance and availability of our services, including the booking engine, channel manager, front desk, and other key features. If there are any ongoing issues or scheduled maintenance, we will keep you informed here.

API Operational
90 days ago
100.0 % uptime
Today
Hotel Website Operational
90 days ago
100.0 % uptime
Today
Booking Widget Operational
90 days ago
100.0 % uptime
Today
Channel Distribution Operational
90 days ago
100.0 % uptime
Today
Extranet Operational
90 days ago
100.0 % uptime
Today
Sendgrid Email Service Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Completed - The scheduled maintenance has been completed.
Oct 31, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 04:00 UTC
Scheduled - Please be informed of a scheduled system maintenance by Hikari Global to improve service stability and performance.

Maintenance Window (UTC): Friday, October 31, 2025, from 04:00 PM to 05:00 PM (UTC).

Duration: Approximately 1 hour (may conclude earlier).

Impact: All Hikari Global services will be temporarily unavailable during this maintenance window.

If you encounter any issues (e.g., reservation cancellation failures) immediately after the scheduled end time, please retry your action or contact your support.

No further action is required from your side.

Thank you for your cooperation.

Oct 30, 02:38 UTC
Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.