Hotelhub experienced a platform-wide outage that may have disrupted channel manager operations. The technical team investigated and has now resolved the issue. Full functionality has been restored.
Incident timeframe: - Start time: July 15, 2025 (exact time not specified) - End time: July 15, 2025 (7:07 PM GMT+7)
Urgency level: Medium Impact level: All partners using the Hotelhub platform
Resolution update: The system is now back online and operating normally. No further action is required from your end. If you experience any lingering issues, please contact the Hotelhub connectivity team.