We are notifying you of a recent, high-priority bug incident that affected credit card information updates from Booking.com. This issue has now been fully resolved.
Impact level: - Medium - Specific affected bookings – credit card information was not updated correctly via the API - Booking.com confirmed a bug affecting credit card information updates
Action required: For affected bookings, properties clients were able to access payment details via the Booking.com extranet
All services are now operating normally.
Thank you for your understanding.
Posted Dec 29, 2025 - 11:46 UTC
This incident affected: API and Channel Distribution.