Traveloka – Intermittent ARI Push Delay Impacting Updates

Incident Report for Hotel Link

Resolved

We would like to inform you about a technical issue from Traveloka which resulted in delays in processing ARI pushes.

Incident timeframe:
- Start time: 09 July 2026, 01:00 AM (GMT+7)
- End time: 09 July 2026, 06:30 PM (GMT+7)
- Status: Resolved

Impact level:
- High
- ARI pushes sent to Traveloka were delayed in being updated. This may have caused discrepancies in the availability and rate information displayed.

Action required: Partners should retry failed requests in the meantime to ensure successful processing.

Thank you for your understanding.
Posted Jul 13, 2026 - 08:52 UTC
This incident affected: API and Channel Distribution.