We would like to inform you about a technical issue from Agoda causing an outage affecting Agoda Channel Manager API services has been resolved.
Incident timeframe: - Start time: 15 October 2026, 2:20 PM (GMT+7) - End time: 15 October 2026, 3:00 PM (GMT+7) - Status: Resolved
Impact level: - High - An outage affected Agoda Channel Manager API services. - Bookings that were created, updated, or cancelled during the outage period may not have been delivered to the Hotel Link system.
Action required: Hotels are advised to check whether there were any missed bookings during the incident timeframe. If there are any missed bookings, please handle them manually.
Thank you for your understanding.
Posted Oct 16, 2026 - 02:51 UTC
This incident affected: API and Channel Distribution.